At eleafrique, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a safe and enjoyable shopping experience. This privacy policy outlines how we collect, use, and protect your personal data.

1. Information We Collect
When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, shipping address, phone number, and payment details when you place an order.
  • Account Information: Username and password when you create an account on our website.
  • Browsing Information: IP address, browser type, and activity logs to improve your shopping experience.
  • Communication Details: When you contact us through customer service or subscribe to our newsletters.

2. How We Use Your Information
We use your information to:

Process your orders, including payments, shipping, and delivery of your purchases (Bags, Backpacks, Dresses, Jewellery, etc.).
Manage your account and provide customer support.
Send you promotional updates and special offers on products such as Handbags, Travel Bags, Sunglasses, and more, based on your preferences (with your consent).
Improve the functionality of our website, personalizing your experience and making it easier to shop for Bracelets, Necklaces, Earrings, and other products.
Prevent fraudulent activities and ensure the security of our website.

3. How We Protect Your Information
We implement a range of security measures to protect your personal data:

Secure Socket Layer (SSL) encryption to protect your information during transactions.
Restricted access to your personal data, ensuring only authorized personnel handle sensitive information.
Regular security audits to maintain the safety of your data.

4. Third-Party Services
We may share your data with trusted third parties to assist in processing payments, shipping, and marketing services. These parties are required to keep your information confidential and use it solely for the purpose of providing their services.

We do not sell, trade, or rent your personal information to any third party for marketing purposes.

5. Cookies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences (such as previously viewed products like Rings, Brooches, or Handbags) and improve website performance.

You may disable cookies in your browser settings, though this may affect your shopping experience.

6. Your Rights
You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or outdated information.
Withdraw your consent for marketing communications at any time.

7. Children’s Privacy
Eleafrique does not knowingly collect personal information from children under 13. If we become aware of such data, we will promptly delete it.

8. Changes to this Policy
We may update this privacy policy periodically. Any changes will be posted on this page with the date of revision.

9. Contact Us
For any questions about our privacy policy or how we use your data, please contact us at info@eleafrique.com